Help/Frequently Asked Questions (FAQs)
What is SilkBow?
SilkBow is a free online gift giving guide which displays a fine selection of personalized gifts. With SilkBow’s gift selection tools, busy moms can easily find the perfect gift for all occasions and recipients.
Do I Buy Directly from You?
SilkBow scours the Net for the best presents for any need and recommends them to our shoppers. When you buy one of the items we recommend, you are purchasing directly from the merchant who sells it.
How Does SilkBow Work?
Whenever you are buying a present, you think about who you are buying it for, why you are buying it, and what you want to spend. SilkBow allows you to search by these criteria and more to find the perfect gift. Browse through our recommended offers and click on any item that interests you for more detailed information. If you like what you see, click again and you will be taken directly to the web site of the merchant who sells the gift item.
Change your mind? Just return to SilkBow for more possibilities.
Does This Cost Me Anything?
No! Using SilkBow is absolutely FREE! SilkBow's gift suggestions are gathered from distinguished third-party merchants who pay us a small referral fee from their normal sales price. You pay nothing for our service.
How Do I Search for Gifts?
SilkBow's gift-selection tools allow you to easily specify your gift requirements based on many factors:
- Who: Target your recipient by Gender, Age, Personality and much much more!
- Why: From Baby Showers to 16th Birthdays to Retirement gifts, you can search by every Occasion!
- What: Already know what you want to spend? Think that Gift Baskets are the way to go? Search by Budget, Gift Types, Special Interests and more!
From your input, we present a wide selection of appropriate, unique, and popular gift ideas from respected merchants located throughout the web.
Where Do You Find Your Gift Suggestions?
SilkBow has a talented team of Gift Specialists who continually scour the web for outstanding gift ideas covering all interests, recipients and occasions. Our team selects from the most distinguished merchants and provides you with the highest quality targeted gift suggestions that satisfy both recipient and giver.
What are the Unique Gift Ideas and Out of the Box Items?
Sometimes, the traditional gift just won’t do. Because we all want to spend our money on gifts that will be appreciated by our recipients, the people at SilkBow have created two gift giving categories to help you find the perfect gift for every person! From sculptures to unusual takes on traditional items, Unique Gift Ideas are one of a kind, personalized gifts. Out of the Box Items are just that: gifts that don’t come wrapped in a box. These enjoyable experiences can range from a day at the spa to a cooking class.
How are the Gift Ideas Prioritized?
The most relevant and popular gift ideas are presented first, based on the criteria you provide, or presented according to price if you prefer. New items are continually added and prominently placed so you won’t miss anything!
How Do I Order?
Simply click on the gift item or description and you will be linked to that product on the merchant site where you can purchase it directly.
I Clicked on a Gift Item and It Wasn't Available / the Link was Broken / the Price Has Changed. What’s up?
When our distinguished merchants change one of their listings, we try hard to stay current. Every so often we need some time to catch up. We apologize for this inconvenience and are constantly working to improve our system. SilkBow strives to make it a pleasure for you to do your gift shopping through us. If you come across a bad link, an unavailable item or a changed price, please let us know by reporting it to info@silkbow.com.
Can I Trust the Merchants Who Sell Products I Find on SilkBow?
SilkBow only partners with reputable merchants. We hold them to the highest quality standards. Although we cannot guarantee the performance of our partners, we do our best to check their reliability. Feedback is always encouraged and may be reported to info@silkbow.com.
What if I Have Trouble with My Order?
SilkBow is not a store and does not sell nor ship any merchandise. We simply provide gift suggestions and link you to the distinguished merchant who sells and ships the items. The merchant is responsible for any issues regarding your order and its delivery. Contact the merchant directly by going to its website and looking for the “Customer Service” or “Contact Us” page.
How Much Does Shipping Cost? How Long until Delivery?
Shipping time and costs are determined by the merchant selling the gift item. Information about their shipping policies can be found on the merchant site.
Does SilkBow Give out Your Personal Information?
No. SilkBow respects your privacy and will not sell your personal information to any third party. See our Privacy Policy.
Can I Shop for Myself?
Yes! We love when our gift givers find something special for themselves! Use our gift-suggestion tools to locate unique and exciting items just for you.
Can I Give You Ideas?
Sure! We are always happy to receive new ideas for gift categories. Just let us know your suggestions by contacting us at info@silkbow.com.
I Have an Online Store and Would Like to Have my Products Listed on Your Site.
The easiest way to get your products listed on SilkBow is to email us at pat@silkbow.com. Tell us who you are and what you’re about. We’ll get back to you shortly.
